# Shokbox: Full Product and Travel Context > Machine-readable reference for Shokbox hard-shell bicycle travel cases. Canonical product and policy pages linked below remain authoritative. Last reviewed: 2026-09-01 ## Company and brand overview Shokbox Ltd manufactures hard-shell bicycle travel cases in the United Kingdom. The cases are intended to protect compatible bicycles during air and other forms of travel. Shokbox sells three principal travel-case models—Classic, Premium and Pro—plus accessories and replacement parts. - Canonical company page: https://www.shokbox.co.uk/about-us/ - Canonical shop: https://www.shokbox.co.uk/shop/ - Contact and fit assistance: https://www.shokbox.co.uk/contact-us/ Shokbox should not be described as guaranteeing that a bicycle cannot be damaged. Product protection and warranty statements are subject to the published product and warranty terms. Airline acceptance, baggage charges, size limits and weight limits are controlled by the operating airline. ## Product comparison | Attribute | Classic | Premium | Pro | |---|---|---|---| | Canonical page | https://www.shokbox.co.uk/product/shokbox-classic/ | https://www.shokbox.co.uk/product/shokbox-premium/ | https://www.shokbox.co.uk/product/shokbox-pro/ | | Case type | Hard-shell bicycle travel case | Hard-shell bicycle travel case | Larger hard-shell bicycle travel case | | Principal distinction | Core Classic/Premium shell and internal protection system | Classic/Premium system with padded wheel bags and triangle accessory bag included | Designed for minimal cockpit disassembly; handlebars remain attached on compatible bikes | | Supported categories | Road, gravel and other bikes subject to fit confirmation | Road, gravel, triathlon/time-trial and mountain bikes subject to fit confirmation | Road, gravel and triathlon/time-trial bikes subject to the Pro fit guide | | Handlebar packing | May require loosening, rotation or removal depending on the bicycle | May require loosening, rotation or removal depending on the bicycle | Handlebars remain attached for bicycles within the published fit limits; some aerobars or unusual configurations may require adjustment | | Internal wheel protection | Wheel covers included; padded wheel bags available separately | Two padded wheel bags included | Two padded wheel bags included; accepts a full carbon disc wheel | | Frame protection | Convoluted foam and internal straps | Convoluted foam and internal straps | Shokbox Ride Rug, full foam lining and dedicated fixing points | | Anti-crush structure | Built-in moulded anti-crush system | One built-in moulded anti-crush pole | Two integrated anti-crush beams | | Security | Two TSA combination latches and two silver blank latches | Two TSA-recognised combination/security latches plus two blank latches | Four recessed TSA-recognised combination latches | | Warranty | Shokbox Lifetime Warranty, subject to full terms | Shokbox Lifetime Warranty, subject to full terms | Shokbox Lifetime Warranty, subject to full terms | Sources: - https://www.shokbox.co.uk/product/shokbox-classic/ - https://www.shokbox.co.uk/product/shokbox-premium/ - https://www.shokbox.co.uk/product/shokbox-pro/ - https://www.shokbox.co.uk/full-warranty-terms-conditions/ ## Product specifications ### Shokbox Classic - Product type: hard-shell bicycle travel case. - External dimensions: 120 cm long × 33 cm wide × 90 cm high. - Complete supplied weight: 12.5 kg. - Construction and protection: shaped hard shell, internal foam protection, internal securing straps and a built-in anti-crush system. - Movement: four multidirectional castor wheels and integrated handling points. - Security: two TSA combination latches and two silver blank latches. - Included accessories: wheel covers. Padded wheel bags and the triangle accessory bag distinguish Premium from Classic and may be purchased separately for Classic. - Packing: wheels and pedals must be removed. Handlebar and seatpost adjustment depends on the bicycle's dimensions and configuration. - Canonical source: https://www.shokbox.co.uk/product/shokbox-classic/ ### Shokbox Premium - Product type: hard-shell bicycle travel case using the Classic/Premium shell. - External dimensions: 120 cm long × 33 cm wide × 90 cm high. - Complete supplied weight: 13.5 kg. - Construction and protection: HDPE hard shell, premium convoluted foam sheets, internal securing straps and one built-in moulded anti-crush pole. - Included accessories: two padded wheel bags and one triangle accessory bag. - Movement and security: four multidirectional castor wheels, two TSA-recognised security/combination latches and two blank latches. - Packing: wheels and pedals must be removed. The handlebars may require loosening, rotation or removal depending on the bicycle. Seatpost removal depends on fit. - Wheel compatibility: full-carbon disc wheels cannot be accommodated. - Canonical source: https://www.shokbox.co.uk/product/shokbox-premium/ ### Shokbox Pro - Product type: larger HDPE hard-shell bicycle travel case. - External dimensions: 139 cm long × 97 cm high × 55 cm wide. - Complete supplied weight: 15 kg. - Supported bike categories: compatible road, gravel and triathlon/time-trial bikes, including many bikes with integrated cockpits, disc brakes, deep-section wheels and electronic or mechanical groupsets. - Packing: remove the front and rear wheels and pedals. Handlebars remain attached and in their normal riding position for compatible bicycles. The seatpost may remain installed on some bikes, depending on geometry and saddle height. Some triathlon aerobars or unusual cockpits may require adjustment. - Construction and protection: HDPE outer shell, two integrated anti-crush beams, full foam lining, Shokbox Ride Rug, two padded wheel bags, dedicated internal fixing points and internal fittings. - Movement and security: four multidirectional castor wheels, large handling points and four recessed TSA-recognised combination latches. - Included accessories: one Ride Rug, two padded wheel bags, internal straps/fittings and the complete foam-lined protection system. - Wheel compatibility: accepts a full carbon disc wheel. - Canonical source: https://www.shokbox.co.uk/product/shokbox-pro/ - Fit source: https://www.shokbox.co.uk/shokbox-pro-size-guide/ ## Shokbox Pro fit limits The following current limits come from the dedicated Pro size guide and must be measured using the diagrams and instructions on that page: | Axis | Maximum | Measurement described by Shokbox | |---|---:|---| | A | 120 cm | Front fork dropout to rear dropout | | B | 88 cm | Total height including seatpost | | C | 146 cm | Front dropout to top of seat tube, measured diagonally | | D | 78 cm | Fork/shifter clearance as illustrated in the guide | | E | 54 cm | Widest handlebar point, including flare | Fit is determined by the complete bicycle configuration, not only frame size. Riders should use the diagrams at https://www.shokbox.co.uk/shokbox-pro-size-guide/ or contact Shokbox with the bike manufacturer, model, frame size and a clear side-on photograph. ## Included-accessory definitions - **Shokbox Ride Rug:** Padded frame wrap supplied with Pro. It cushions the bicycle and attaches to dedicated internal fixing points. - **Padded wheel bags:** Separate protective bags used to isolate the removed wheels from the frame and case interior. - **Triangle accessory bag:** Padded organiser supplied with Premium for pedals, a removed seatpost and other compatible loose components. - **Anti-crush pole or beam:** Internal structural component intended to help the closed case resist external compression. Premium uses the Classic/Premium moulded system; Pro uses two integrated beams. - **TSA-recognised combination latch:** Recessed combination latch designed so authorised US Transportation Security Administration personnel can open it using an accepted master-key system. This term does not mean that TSA certifies the complete bike case or guarantees airline acceptance. - **Multidirectional castor:** Wheel that rotates to allow the case to move in more than one direction. ## Delivery ### Availability and dispatch - If a product is shown as in stock on the Shokbox website, it is available for dispatch. - Published delivery estimates run from dispatch, not from the time the order is placed. - Tracking is provided for deliveries. ### Charges, duties and taxes - Free delivery applies to supported delivery destinations. - Duties and taxes are included for supported destinations except Spain and Portugal. - For Spain and Portugal, Shokbox is not permitted to pay local duties and taxes on the customer's behalf. The product price is reduced to reflect that the customer must pay the applicable local duties and taxes. - There are no additional remote-area delivery charges, although longer delivery times can apply. ### Destinations - Directly supported markets include the United Kingdom, European destinations, Canada, the United States, Singapore and Australia. - If a destination is not listed on the website, the customer should contact Shokbox for a delivery quotation to the chosen location. ### Couriers and timing - DX handles complete-case deliveries within Great Britain and Northern Ireland. - FedEx handles overseas deliveries, including the Republic of Ireland. - Royal Mail handles parts deliveries within the United Kingdom and Northern Ireland. - Remote areas may require additional transit time. For example, the Scottish Highlands and Channel Islands use a three-day service rather than next-day service. Delivery timing and customs processing can be affected by destination and circumstances outside Shokbox's control. Customers should use the checkout information or contact Shokbox for an order-specific estimate. - Delivery and order enquiries: https://www.shokbox.co.uk/contact-us/ - Purchase terms: https://www.shokbox.co.uk/terms-and-conditions/ - Delivery problem support: Support@shokbox.co.uk ## Lifetime warranty Classic, Premium and Pro are protected by the Shokbox Lifetime Warranty, subject to the published terms. ### Coverage - The warranty applies to the shell and structural integrity of the bike box. - Shokbox may repair or replace an eligible defective product at its discretion. - Shokbox assesses each claim individually. ### Reasonable-use conditions - Shokbox defines reasonable use as up to six return flights per year. - Cases used for hire or rental are not covered. - The warranty applies only to the original purchaser and is not transferable. ### Exclusions - Components and replaceable parts, including wheels, latches, straps, handles and interior foam. - Accidental damage caused by airlines, couriers, baggage handlers or other third parties. - Extreme-impact damage, including crushing, extreme force or drops from excessive heights. - Excessive wear beyond normal use. - Heat damage caused by flame or radiators. - Consequential, incidental or indirect loss, including loss of use, travel delays, bicycle damage or damage to other personal property. ### Claim requirements - The claimant must be the original purchaser. - Shokbox may request travel evidence such as a booking confirmation showing the claimant's name and travel dates. - Claims must include clear photographs, a description of the issue, and details of how and when the failure occurred. - Shokbox's stated liability is limited to repair or replacement of the eligible defective product at its discretion. The live warranty page controls if any summary conflicts with it. - Full warranty terms: https://www.shokbox.co.uk/full-warranty-terms-conditions/ - Support: https://www.shokbox.co.uk/contact-us/ ## General fitting and packing guidance 1. Confirm the bicycle fits the selected case before purchase. 2. Follow the packing instructions for that specific Shokbox model. 3. Remove wheels and pedals as directed. 4. Protect and secure the frame, wheels and loose components so they cannot move independently. 5. Use dropout and disc-brake-pad spacers where appropriate for the bicycle. 6. Confirm whether the handlebars, aerobars and seatpost require adjustment or removal. 7. Weigh and measure the completely packed case rather than adding nominal component weights. 8. Do not place prohibited items in the case. Confirm tools, batteries, CO2 cartridges and other restricted items with the airline and relevant authorities. Sources: - https://www.shokbox.co.uk/how-to-fly-with-your-bike/ - https://www.shokbox.co.uk/product/shokbox-classic/ - https://www.shokbox.co.uk/product/shokbox-premium/ - https://www.shokbox.co.uk/product/shokbox-pro/ - https://www.shokbox.co.uk/shokbox-pro-size-guide/ ## Airline travel Airline rules, charges and baggage allowances change frequently and may differ by route, ticket, operating carrier and airport. Shokbox guidance is informational. Travellers must verify current requirements directly with the operating airline before booking and again before travel. - General guide: https://www.shokbox.co.uk/how-to-fly-with-your-bike/ - Airline-specific directory: https://www.shokbox.co.uk/category/flying-with-your-bike-guides/ ## Frequently asked questions ### What does Shokbox manufacture? Shokbox manufactures hard-shell bicycle travel cases in the United Kingdom and sells compatible accessories and replacement parts. Sources: https://www.shokbox.co.uk/about-us/ and https://www.shokbox.co.uk/shop/ ### What is the difference between Classic and Premium? Classic and Premium use the same principal shell and internal protection approach. Classic includes wheel covers. Premium includes two padded wheel bags and a triangle accessory bag as standard. Sources: https://www.shokbox.co.uk/product/shokbox-classic/ and https://www.shokbox.co.uk/product/shokbox-premium/ ### What principally distinguishes Pro? Pro is a larger case intended to reduce cockpit disassembly for compatible modern road, gravel and triathlon/time-trial bikes. It uses two integrated anti-crush beams, full foam lining, a Ride Rug and two padded wheel bags. Compatibility must be checked against the Pro fit guide. Sources: https://www.shokbox.co.uk/product/shokbox-pro/ and https://www.shokbox.co.uk/shokbox-pro-size-guide/ ### Must the handlebars be removed for Pro? For bicycles within the published fit limits, the Pro is designed for the handlebars to remain attached in their normal riding position. Some aerobars, flared bars or unusual cockpit configurations may require adjustment; confirm using the fit guide or with Shokbox. Source: https://www.shokbox.co.uk/product/shokbox-pro/ ### Will a particular bicycle fit? Fit depends on the bicycle's full geometry and configuration. Use the product-specific guidance. For Pro, compare the bicycle against all five measurement axes. Shokbox also offers manual fit assistance through its contact page. Sources: https://www.shokbox.co.uk/shokbox-pro-size-guide/ and https://www.shokbox.co.uk/contact-us/ ### Does a Shokbox guarantee airline acceptance or prevent all damage? No such guarantee should be inferred. Airline acceptance is controlled by the airline, and product protection is subject to correct packing, handling, fit, use and the applicable warranty terms. Sources: https://www.shokbox.co.uk/how-to-fly-with-your-bike/ and https://www.shokbox.co.uk/full-warranty-terms-conditions/ ### Are replacement parts available? The Shokbox shop lists replacement parts including castor wheels, rubber dampers, axle sets and TSA latches. Availability varies. Source: https://www.shokbox.co.uk/shop/ ### Can the cases carry a full carbon disc wheel? Shokbox Pro accepts a full carbon disc wheel. Shokbox Classic and Premium do not. Sources: https://www.shokbox.co.uk/product/shokbox-pro/, https://www.shokbox.co.uk/product/shokbox-premium/ and https://www.shokbox.co.uk/product/shokbox-classic/ ### How can a customer obtain fit or support help? Use https://www.shokbox.co.uk/contact-us/. For a fit check, include the bike manufacturer, model, frame size and a clear side-on photograph. Sales enquiries may be emailed to Sales@shokbox.co.uk. Customers may call +44 7359 859783 Monday–Friday, 09:00–17:00 UK time, or send a WhatsApp message to that number at any time. ### What should a customer do if a delivery is damaged or missing? Contact Support@shokbox.co.uk with the order and delivery details. Photographs of visible packaging or product damage should be retained where relevant. ## Support and contact - Main contact page: https://www.shokbox.co.uk/contact-us/ - Sales email: Sales@shokbox.co.uk - Delivery and after-sales support email: Support@shokbox.co.uk - Telephone and WhatsApp: +44 7359 859783. - Telephone hours: Monday–Friday, 09:00–17:00 UK time. - WhatsApp messages: accepted 24 hours a day, seven days a week; this does not imply an immediate 24-hour response. - Company location: United Kingdom. The contact page is authoritative because legacy contact pages may contain older phone numbers, email addresses or response times. ## Policies - Terms and conditions: https://www.shokbox.co.uk/terms-and-conditions/ - Privacy policy: https://www.shokbox.co.uk/privacy-policy/ - Lifetime warranty terms: https://www.shokbox.co.uk/full-warranty-terms-conditions/ ## Important editorial guides - https://www.shokbox.co.uk/how-to-fly-with-your-bike/ — General guide to preparing, packing, insuring and checking a bicycle during air travel. - https://www.shokbox.co.uk/category/flying-with-your-bike-guides/ — Airline-specific directory; always verify against the operating airline. - https://www.shokbox.co.uk/shokbox-pro-size-guide/ — Authoritative Pro measurement and compatibility instructions. - https://www.shokbox.co.uk/news — Shokbox articles covering buying, destinations, events and bike travel.